UPDATE 17:03 from Xneelo:
“Traffic is returning to normal, connectivity has stabilised and normal service has resumed. As mitigation work continues, some intermittent disruption may still occur.
Our team is monitoring the situation closely.”
UPDATE 15:15 from Xneelo:
“The large-scale DDoS attack affecting parts of our network infrastructure has resumed. Customers may experience intermittent connectivity issues, increased latency, or timeouts while mitigation work continues.
Our technical teams remain vigilant and are actively working with our DDoS mitigation to manage the impact. We will share updates as the situation develops.”
UPDATE 13:20 from Xneelo:
“The large-scale DDoS attack affecting parts of xneelo’s network infrastructure has subsided. Traffic is returning to normal, connectivity has stabilised and normal service has resumed. Our teams worked to shield customers from the impact as far as possible, while working closely with our DDoS mitigation and upstream network partners.
We continue to monitor the network closely. Thank you for your patience while we attended to this incident.”
UPDATE 12:40 from Xneelo:
“Our DDoS mitigation systems are active and continue to mitigate attack traffic directed at xneelo’s infrastructure. However, the incident is being made more complex by similar attack activity affecting some upstream network providers.
This can impact connectivity paths beyond xneelo’s direct network environment and may result in continued instability while mitigation efforts remain underway. Our immediate focus remains on protecting our network and supporting customers while our teams continue working to restore normal service.”
UPDATE 10:55 from Xneelo:
“Xneelo is currently experiencing a large-scale DDoS attack affecting parts of our network infrastructure. We understand the disruption this causes and are treating this as a priority incident.
Some customers may experience intermittent connectivity issues, increased latency, or timeouts while mitigation work continues.
Our technical teams are actively working with our DDoS mitigation and upstream network partners to manage the impact. We will continue to share updates as the situation develops.”
UPDATE: 10:05 from Xneelo:
“…We are continuing to experience network degradation. Mitigation measures are currently being implemented by our team as we work to restore full service as quickly as possible…”
UPDATE: 09:25
The problem appears to be “Networking errors” at Xneelo’s datacentre, which is impacting all of our servers and services: https://xneelostatus.co.za/incidents/5afc3a47-7809-483a-a1cc-98886971bfd9
This is probably due to the DDOS attacks which have been affecting webhosts in South Africa for a few days now: https://mybroadband.co.za/news/cloud-hosting/648362-south-african-infrastructure-providers-wiped-off-the-internet-by-sustained-ddos-attacks.html
19 May 2026 08:55AM
The server PixelPepper 129.232.157.42 is experiencing a DDOS which is causing very slow responses, timeouts and errors.
We are working on the problem.
Texo: Network Status 