The server Tyrion will be rebooted at 4PM today 17 April 2019 in order to install a critical security update.
All websites will be offline for up to 15 minutes, and all website will be slow for up to 40 minutes after the reboot while things normalise.
The server Lannister ( 184.108.40.206 ) will be shut down at 15:55 on 16 April 2019 for maintenance on its cooling fans.
We expect the maintenance to take no longer than 20 minutes, during which all sites hosted on the server will be offline.
At 8AM on Saturday 23 February 2019, the following servers will be powered down for fan maintenance:
We expect the downtime to take no longer than 30 minutes.
UPDATE: 8:18AM Maintenance on Email 5 and Lannister have completed. The servers are booting up now. Sites hosted on Lannister will be slow for the next few minutes.
UPDATE: 8:22AM Maintenance on Tyrion has completed. The server is are booting up now. Sites hosted on Tyrion will be slow for the next few minutes.
UPDATE: 8:26AM Maintenance on Greyworm has completed. The server is are booting up now. Sites hosted on Greyworm will be slow for the next few minutes.
Monday 18 February2018
In order to upgrade the OS of this server from CentOS6 to CentOS7, the server needs to be shutdown, the OS, cPanel, CloudLinux and other software updated and reinstalled and then the accounts need to be restored to the server from backup.
The process will start at 6PM tonight and should take around 6 hours. The few remaining websites remaining on this server because they are not using our nameservers will be offline during this period. Emails will not be affected.
20 January 2019
Between 6:30PM and 7:30PM this evening, maintenance on the Apache webserver will require a few restarts of Apache. This will results in a few, short periods (not exceeding a few minutes) during which websites hosted on this server will be inaccessible.
15 January 2019
Between 8:30PM and 9:30PM this evening, maintenance on the Apache webserver will require a few restarts of Apache. This will results in a few, short periods (not exceeding a few minutes) during which websites hosted on this server will be inaccessible.
15:40PM The server Lannister has to be shut down in 20 minutes in order to replace a cooling fan which has failed.
The fan must be replaced urgently to prevent overheating of the server and to avoid the possibility of data loss.
16:00 Lannister has been powered down
16:05 The faulty fan has been replaced
16:06 Server is booting up now
Websites will be slow for the next 20 minutes or so as everything settles down. Thank you for your patience.
9:50PM We’re working hard to mitigate a DDOS targeting two sites on this server. Sites on this server will be unresponsive until the attack has been stopped.
10:20PM Almost there, we’ve stopped 90% of the attack, now blocking the last sources.
10:33PM Things are almost back to normal. Server iowait is a bit high, so sites will be a bit slow until that is resolved. Thanks for your patience, and apologies for this inconvenience.
21 September 2:50PM
Server Bumblebee 220.127.116.11 is offline. Technicians are investigating.
3:15PM The problem has been found, and technicians are working to fix the hardware fault.
3:26PM The problem has been fixed, and the server will be booted up shortly
3:37PM Still waiting for the server to be booted.
3:45 Server is booting up now. For the next 10-20 minutes or so, websites and emails will be slow while disk IO is high after the reboot.
17 September 2018 8:38PM
We’re working to mitigate a DDOS which is preventing the server from serving sites successfully.
The DDOS has been mitigated. Apologies for the inconvenience.