Lannister offline

18:05 We’re seeing very high loads on Lannister which has resulted in websites not being served. We are investigating.


Dothraki offline

17:40 WordPress MAX server Dothraki has lost connection and is offline. Technicians are investigating.

17:52 Dothraki is back online. No reboot was needed, so there won’t be any post-boot high disk IO slowing sites down. Apologies for the inconvenience.

Outage: Johannesburg

03:00AM A number of servers are offline, due to a problem affecting Hetzner’s Samrand datacenter.

Update: Hetzner informs me that the issue is due to a power outage, affecting “a large number of rows [of servers]” and that their technicians are working on the problem.

05:40AM Hetzner appears to have fixed their problem, and servers are booting up. There will be degraded performance (sluggish websites, timeouts) until disk I/O settles down within 30 minutes or so.

Greyworm DDOS

9:50PM We’re working hard to mitigate a DDOS targeting two sites on this server. Sites on this server will be unresponsive until the attack has been stopped.

10:20PM Almost there, we’ve stopped 90% of the attack, now blocking the last sources.

10:33PM Things are almost back to normal. Server iowait is a bit high, so sites will be a bit slow until that is resolved. Thanks for your patience, and apologies for this inconvenience.

Bumblebee offline

21 September 2:50PM

Server Bumblebee is offline. Technicians are investigating.

3:15PM The problem has been found, and technicians are working to fix the hardware fault.

3:26PM The problem has been fixed, and the server will be booted up shortly

3:37PM Still waiting for the server to be booted.

3:45 Server is booting up now. For the next 10-20 minutes or so, websites and emails will be slow while disk IO is high after the reboot.