Dododox: Planned Maintenance

The server Dododox (dododox.texo.co.za / 156.38.217.218) will be rebooted at 8PM this Friday, 1 April 2022. While the server is rebooting, all websites and emails will be offline for up to 30 minutes.

We are rebooting the server in order to enable the new AccelerateWP and Smart Advice tools from CloudLinux.

Smart Advice is a new feature of the existing X-Ray tool in your cpanel that is designed to find and propose solutions to fix performance issues and speed up the performance of your WordPress website.

AccelerateWP is a suite of optimisation modules for WordPress. It allows you to find and troubleshoot performance issues at both the server and WordPress level.

If you’d like to find out more, please read the blog post at CloudLinux.

We will be beta testing these tools on Dododox before possibly rolling them out across our WordPress MAX server fleet.

Bopster: Planned Maintenance

One of the case fans on the server Bopster (bopster.texo.co.za) has failed, and this is causing the server to run hotter than normal.
To prevent hardware failure, and possible data loss, we have scheduled a fan replacement for Tuesday 29 March 2021 at 5:30PM

The server will be powered down at 5:20PM and will be offline for up to an hour for the fan replacement. During this time, all websites and email accounts hosted on Bopster will be offline.

We apologise for the inconvenience this will cause you.

UPDATE: 5:38PM

Maintenance has completed successfully, and Bopster is back online without any issues.

Lannister: server relocation

The server Lannister (129.232.145.146) will be shut down at 6PM on Thursday 14 November 2019 for a required relocation within the datacentre.

Downtime for websites and emails hosted on the server is expected to last until 6:40PM barring any unforseen problems. Thank you for your patience while this necessary maintenance completes

Tommen: maintenance

15 July 2019 17:30 
Planned maintenance of Apache on the server tommen.texo.co.za will commence. Maintenance is indicated to improve performance of your website. We do not expect downtime, but there might be intermittent, seconds-long interruptions.

18:03 Maintenance has completed successfully.

Tyrion reboot

The server Tyrion will be rebooted at 4PM today 17 April 2019 in order to install a critical security update.

All websites will be offline for up to 15 minutes, and all website will be slow for up to 40 minutes after the reboot while things normalise.

Fan maintenance: Lannister

The server Lannister ( 129.232.145.146 ) will be shut down at 15:55 on 16 April 2019 for maintenance on its cooling fans.

We expect the maintenance to take no longer than 20 minutes, during which all sites hosted on the server will be offline.

 

Fan Maintenance

At 8AM on Saturday 23 February 2019, the following servers will be powered down for fan maintenance:

Email 5
Tyrion
Lannister
Greyworm

We expect the downtime to take no longer than 30 minutes.

UPDATE: 8:18AM Maintenance on Email 5 and Lannister have completed. The servers are booting up now. Sites hosted on Lannister will be slow for the next few minutes.

UPDATE: 8:22AM Maintenance on Tyrion has completed. The server is are booting up now. Sites hosted on Tyrion will be slow for the next few minutes.

UPDATE: 8:26AM Maintenance on Greyworm has completed. The server is are booting up now. Sites hosted on Greyworm will be slow for the next few minutes.

Major maintenance: Littlefinger

Monday 18 February2018

In order to upgrade the OS of this server from CentOS6 to CentOS7, the server needs to be shutdown, the OS, cPanel, CloudLinux and other software updated and reinstalled and then the accounts need to be restored to the server from backup.

The process will start at 6PM tonight and should take around 6 hours. The few remaining websites remaining on this server because they are not using our nameservers will be offline during this period. Emails will not be affected.