Category: maintenance

Wed 07 February 2024
06:15AM
We are preparing the WPMAX server Scallom at 197.242.66.178 to be powered down at 07:15 this morning so that a failing cooling fan can be replaced.

07:16
The server has been shutdown.

07:35
The server Scallom is back online.

Tuesday 2 May 2023
16:55The server has been shut down in preparation for the fan replacement which will start at around 17:00

17:12 Maintenance has completed: the cooling fan has been replaced and the server is online.

Friday 28 April 2023
Email sent to all clients with services hosted on the server Yimello / 129.232.221.66

One of the case fans on the server Yimello which hosts your domain [DOMAIN] has failed, and this is causing the server to run hotter than normal.

To prevent hardware failure, and possible data loss, I have scheduled a fan replacement for next week Tuesday 2 May 2023 at 5:00PM

The server will be powered down at 4:50PM and will be offline for up to an hour for the fan replacement. During this time, all websites and email accounts hosted on Yimello will be offline.

I apologise for the inconvenience this will cause you.

The server Dododox (dododox.texo.co.za / 156.38.217.218) will be rebooted at 8PM this Friday, 1 April 2022. While the server is rebooting, all websites and emails will be offline for up to 30 minutes.

We are rebooting the server in order to enable the new AccelerateWP and Smart Advice tools from CloudLinux.

Smart Advice is a new feature of the existing X-Ray tool in your cpanel that is designed to find and propose solutions to fix performance issues and speed up the performance of your WordPress website.

AccelerateWP is a suite of optimisation modules for WordPress. It allows you to find and troubleshoot performance issues at both the server and WordPress level.

If you’d like to find out more, please read the blog post at CloudLinux.

We will be beta testing these tools on Dododox before possibly rolling them out across our WordPress MAX server fleet.

One of the case fans on the server Bopster (bopster.texo.co.za) has failed, and this is causing the server to run hotter than normal.
To prevent hardware failure, and possible data loss, we have scheduled a fan replacement for Tuesday 29 March 2021 at 5:30PM

The server will be powered down at 5:20PM and will be offline for up to an hour for the fan replacement. During this time, all websites and email accounts hosted on Bopster will be offline.

We apologise for the inconvenience this will cause you.

UPDATE: 5:38PM

Maintenance has completed successfully, and Bopster is back online without any issues.

The server Lannister (129.232.145.146) will be shut down at 6PM on Thursday 14 November 2019 for a required relocation within the datacentre.

Downtime for websites and emails hosted on the server is expected to last until 6:40PM barring any unforseen problems. Thank you for your patience while this necessary maintenance completes

15 July 2019 17:30 
Planned maintenance of Apache on the server tommen.texo.co.za will commence. Maintenance is indicated to improve performance of your website. We do not expect downtime, but there might be intermittent, seconds-long interruptions.

18:03 Maintenance has completed successfully.

07:30 Scheduled maintenance has completed

07:40 Server has booted up, Sites will be slow for up to 40 minutes as disk activity normalises.

The server Tyrion will be rebooted at 4PM today 17 April 2019 in order to install a critical security update.

All websites will be offline for up to 15 minutes, and all website will be slow for up to 40 minutes after the reboot while things normalise.

The server Lannister ( 129.232.145.146 ) will be shut down at 15:55 on 16 April 2019 for maintenance on its cooling fans.

We expect the maintenance to take no longer than 20 minutes, during which all sites hosted on the server will be offline.

 

At 8AM on Saturday 23 February 2019, the following servers will be powered down for fan maintenance:

Email 5
Tyrion
Lannister
Greyworm

We expect the downtime to take no longer than 30 minutes.

UPDATE: 8:18AM Maintenance on Email 5 and Lannister have completed. The servers are booting up now. Sites hosted on Lannister will be slow for the next few minutes.

UPDATE: 8:22AM Maintenance on Tyrion has completed. The server is are booting up now. Sites hosted on Tyrion will be slow for the next few minutes.

UPDATE: 8:26AM Maintenance on Greyworm has completed. The server is are booting up now. Sites hosted on Greyworm will be slow for the next few minutes.