Category: outages

14:01 Shared hosting server Cersei is offline. We’re working on the problem.

14:12 Cersei is back online. we’re investigating the cause of the outage to prevent it from happening again.

21:05 Optimumcache on Twain has failed, and taken the server offline. We are working on the problem.

21:28 Twain is back online – apologies for the downtime!

13:30 Shared hosting server Cersei is offline. We’re investigating.

13:41 Cersei is back online. Apologies for any inconvenience.

16:30 The shared hosting server cersei.texo.co.za has gone offline. The DC will be rebooting it shortly, and investigating what caused the problem.

16:42 Cersei is booting up now.

16:46 Cersei is back online.

17:20 All sites on Chiss are displaying a “500 server error” due to a PHP error. We’re working on it.

17:36 Apache/PHP recompiling now

18:32 Everything should be working now – if you see anything wrong your website, please let us know.

17:40 Yeats is currently inaccessible. We’re working on the problem.

18:24 We’re close to solving the problem.

16:00 The WordPress MAX server Dickens is offline due to a networking problem. The Datacentre technicians are working on the problem.

16:14 Dickens is back online – apologies for the inconvenience.

10AM Arryn is offline. DC technicians are investigating.

10:55AM Arryn is back online – sincere apologies for the inconvenience.

9:50AM We’re working on a problem with Apache, which should be resolved shortly.

10:30AM Everything back to normal – apologies for the inconvenience.

10:02AM DC engineers are working on intermittent connectivity problems.

10:35 It appears to be a DDOS attack, which the DC is working to mitigate.

10:43 Message from the Datacentre:

“Steps are being taken to lessen the impact of the attack. We ask that customers please be patient as our engineers work to resolve the matter as quickly as possible.”

11:01 Connectivity has improved, engineers are continuing to work on mitigating the attack.

11:05 The problem has been resolved. Sincere apologies for the inconvenience this has caused.