Outage: Johannesburg

03:00AM A number of servers are offline, due to a problem affecting Hetzner’s Samrand datacenter.

Update: Hetzner informs me that the issue is due to a power outage, affecting “a large number of rows [of servers]” and that their technicians are working on the problem.

05:40AM Hetzner appears to have fixed their problem, and servers are booting up. There will be degraded performance (sluggish websites, timeouts) until disk I/O settles down within 30 minutes or so.

Greyworm DDOS

9:50PM We’re working hard to mitigate a DDOS targeting two sites on this server. Sites on this server will be unresponsive until the attack has been stopped.

10:20PM Almost there, we’ve stopped 90% of the attack, now blocking the last sources.

10:33PM Things are almost back to normal. Server iowait is a bit high, so sites will be a bit slow until that is resolved. Thanks for your patience, and apologies for this inconvenience.

Bumblebee offline

21 September 2:50PM

Server Bumblebee 156.38.146.98 is offline. Technicians are investigating.

3:15PM The problem has been found, and technicians are working to fix the hardware fault.

3:26PM The problem has been fixed, and the server will be booted up shortly

3:37PM Still waiting for the server to be booted.

3:45 Server is booting up now. For the next 10-20 minutes or so, websites and emails will be slow while disk IO is high after the reboot.

Greyworm offline: DDOS

14:00 Greyworm is currently offline due to a DDOS attack. We’re working on mitigating it.

14:17 We’ve null-routed the target of the attack, and this seems to have stopped the DDOS. Unless another site on this server is targeted, the server should now run normally. Please accept our apologies for this downtime.

Baratheon: error

Baratheon is currently experiencing a problem, with some sites not loading.
We are investigating.

I have found a temporary fix, until cPanel can provide a fix or patch for the problem.

My “temporary” fix appears to be the only fix for this, until Comodo sorts their problem out. Response from cPanel support:

Hi,

I can see you've already corrected this issue:

# grep -i stapl /usr/local/apache/conf/includes/pre_virtualhost_global.conf
SSLUseStapling off

Unfortunately, the 'ocsp.comodoca.com' server is currently facing issues, which would prevent SSL sites from being served. You've disabled SSL Stapling properly. Unfortunately, there isn't much else we can do until Comodo investigates why their OCSP server is not responding.

I certainly apologize for the inconvenience. Please let me know if you have anymore questions or issues.

Thanks,