20 July 2015 18:00
There appears to be a network problem in Hetzner’s JHB DC, which is affecting the servers Cersei, Yeats and Email 4
18:11 They seem to have fixed the problem, and all servers are back online.
Author: Texo [Steve]
Ongoing maintenance: Tyrion
10:05 AM Tyrion will be offline for short periods of time througout the day as Hetzner technicians attempt to troubleshoot a hardware error.
Most clients have been moved off Tyrion and onto Lannister, so this will affect only the 10 or so domains which are still pointing to Tyrion.
13:15 Troubleshooting has completed. Tyron will go offline at 6PM tonight (14 July 2015) for up to 12 hours while the OS is reinstalled.
Yeats error
11:56 There’s a problem on Yeats, which we’re investigating.
11:59 Appears to have been a temporary network glitch.
Emergency Maintenance: Cersei
17:22 Emergency maintenance on Cersei.
17:51 We’re still working on the problem.
17:55 Hetzner DC says that it’s an SSD drive that has failed – they’re replacing it now.
18:05 SSD has been replaced, and server has booted up successfully. Thank you for your patience.
Yeats: emergency maintenance
23 June 2015 16:40PM
Yeats must be rebooted due to emergency maintenance. Downtime estimated at 10 minutes (max) for the reboot.
16:46 maintenance has completed successfully
Arryn: offline
8:50PM There is a problem in the Hetzner Datacenter, which they are working on. Arryn is offline until they get it fixed, which hopefully will not be too long.
9:30PM Hetzner has fixed the problem – I’m waiting for a RFO to find out exactly what their problem was.
Update: Hetzner says that a “network cable was loose”.
Arryn: apache problem
11:30AM All sites on Arryn are displaying a 500 server error. We’re working on the problem.
11:40 We’ve found the problem, and are working on a fix
11:45 Server is being rebooted after the fix.
11:57 Server is up after reboot, but the problem remains. Emergency ticket has been submitted to CloudLinux, who have logged into the server to fix the problem with their software.
12:01 The problem has been fixed. Apologies for the downtime.
Emergency Maintenance
Emergency maintenance on the WPMAX server TWAIN will start at
3:55PM 6 May 2015
to inspect the hardware as part of troubleshooting CPU temperature spikes.
3:55PM server is being shutdown now
4:20 Maintenance has completed, server is booting up now
Cersei: emergency maintenance
12:14PM An Apache problem on Cersei is being worked on
12:21 The problem has been fixed – sorry for the inconvenience.
Daenerys offline
20:16 The server Daenerys has just gone offline. We’re investigating.
20:25 Daenerys is back online, after a reboot. We’re investigating the cause. Apologies for any inconvenience.
Texo: Network Status 