03:00AM A number of servers are offline, due to a problem affecting Hetzner’s Samrand datacenter.
Update: Hetzner informs me that the issue is due to a power outage, affecting “a large number of rows [of servers]” and that their technicians are working on the problem.
05:40AM Hetzner appears to have fixed their problem, and servers are booting up. There will be degraded performance (sluggish websites, timeouts) until disk I/O settles down within 30 minutes or so.
13:20 We’re seeing timeouts and slow responses from websites hosted on Bumblebee, and are investigating the problem.
13:30 The problem has been found and fixed, and everything should be back to normal.
07:30 Scheduled maintenance has completed
07:40 Server has booted up, Sites will be slow for up to 40 minutes as disk activity normalises.
The server Tyrion will be rebooted at 4PM today 17 April 2019 in order to install a critical security update.
All websites will be offline for up to 15 minutes, and all website will be slow for up to 40 minutes after the reboot while things normalise.
The server Lannister ( 126.96.36.199 ) will be shut down at 15:55 on 16 April 2019 for maintenance on its cooling fans.
We expect the maintenance to take no longer than 20 minutes, during which all sites hosted on the server will be offline.
At 8AM on Saturday 23 February 2019, the following servers will be powered down for fan maintenance:
We expect the downtime to take no longer than 30 minutes.
UPDATE: 8:18AM Maintenance on Email 5 and Lannister have completed. The servers are booting up now. Sites hosted on Lannister will be slow for the next few minutes.
UPDATE: 8:22AM Maintenance on Tyrion has completed. The server is are booting up now. Sites hosted on Tyrion will be slow for the next few minutes.
UPDATE: 8:26AM Maintenance on Greyworm has completed. The server is are booting up now. Sites hosted on Greyworm will be slow for the next few minutes.
Monday 18 February2018
In order to upgrade the OS of this server from CentOS6 to CentOS7, the server needs to be shutdown, the OS, cPanel, CloudLinux and other software updated and reinstalled and then the accounts need to be restored to the server from backup.
The process will start at 6PM tonight and should take around 6 hours. The few remaining websites remaining on this server because they are not using our nameservers will be offline during this period. Emails will not be affected.