StarSoda: Email Problem

08 December 2026
07:20AM

We are aware of an issue affecting SSL connections which is preventing emails from being sent and received.
We are working hard to resolve the problem.

09:32AM The SSL problem has been fixed and emails whould be flowing normally now. If not, please send an email to support@texo.co.za so that we can troubleshoot for you.

Because of this update, the server no longer allows logins over unsecured (non-SSL) connections.

If you continue to have email connection errors, then your email program might still be trying to connect with an insecure connection (without SSL/TLS), so the server is refusing the login to protect your account.

To fix this, simply update your email settings to use secure connection (SSL/TLS):

IMAP: Port 993 (SSL/TLS)

POP3: Port 995 (SSL/TLS)

SMTP: Port 465 or 587 (SSL/TLS)

Once these settings are updated, your email will work normally again.