Thu April 18 10:44AM
The server BinaryBolt 197.189.201.114 is offline. We are investigating.
11:01 AM
The problem has been found and fixed.
Official off-network notifications for Texo clients
Thu April 18 10:44AM
The server BinaryBolt 197.189.201.114 is offline. We are investigating.
11:01 AM
The problem has been found and fixed.
Wed 07 February 2024
06:15AM
We are preparing the WPMAX server Scallom at 197.242.66.178 to be powered down at 07:15 this morning so that a failing cooling fan can be replaced.
07:16
The server has been shutdown.
07:35
The server Scallom is back online.
Tue 28 November 2023
20:35
The DirectAdmin server “Grynn” (129.232.188.2) has gone offline due to what appears to be a RAID failure.
We are investigating / fixing the problem.
20:50
The problem has been fixed, and all websites and email accounts are back online.
Wed Jun 28, 11:15AM
The server Aritchee IP 156.38.242.58 is not serving websites. We are investigating.
11:27AM The problem has been found and fixed, and the server is back online and serving websites.
01:15AM 12 June 2023
Due to problems at Xneelo’s Samrand datacentre, four of our servers:
are currently offline. According to Xneelo’s status, the problem should be resolved within an hour.
Tuesday 2 May 2023
16:55The server has been shut down in preparation for the fan replacement which will start at around 17:00
17:12 Maintenance has completed: the cooling fan has been replaced and the server is online.
Friday 28 April 2023
Email sent to all clients with services hosted on the server Yimello / 129.232.221.66
One of the case fans on the server Yimello which hosts your domain [DOMAIN] has failed, and this is causing the server to run hotter than normal.
To prevent hardware failure, and possible data loss, I have scheduled a fan replacement for next week Tuesday 2 May 2023 at 5:00PM
The server will be powered down at 4:50PM and will be offline for up to an hour for the fan replacement. During this time, all websites and email accounts hosted on Yimello will be offline.
I apologise for the inconvenience this will cause you.
The server Dododox (dododox.texo.co.za / 156.38.217.218) will be rebooted at 8PM this Friday, 1 April 2022. While the server is rebooting, all websites and emails will be offline for up to 30 minutes.
We are rebooting the server in order to enable the new AccelerateWP and Smart Advice tools from CloudLinux.
Smart Advice is a new feature of the existing X-Ray tool in your cpanel that is designed to find and propose solutions to fix performance issues and speed up the performance of your WordPress website.
AccelerateWP is a suite of optimisation modules for WordPress. It allows you to find and troubleshoot performance issues at both the server and WordPress level.
If you’d like to find out more, please read the blog post at CloudLinux.
We will be beta testing these tools on Dododox before possibly rolling them out across our WordPress MAX server fleet.
One of the case fans on the server Bopster (bopster.texo.co.za) has failed, and this is causing the server to run hotter than normal.
To prevent hardware failure, and possible data loss, we have scheduled a fan replacement for Tuesday 29 March 2021 at 5:30PM
The server will be powered down at 5:20PM and will be offline for up to an hour for the fan replacement. During this time, all websites and email accounts hosted on Bopster will be offline.
We apologise for the inconvenience this will cause you.
UPDATE: 5:38PM
Maintenance has completed successfully, and Bopster is back online without any issues.
07:45AM There appears to be a networking issue with the server Skizzle ( skizzle.texo.co.za / 129.232.230.50 ) which has made it inaccessible. The datacentre technicians are currently working on the problem, but we do not have an ETR yet.
11:26AM Xneelo has FINALLY found and fixed the network problem, so everything should now be working as expected. Sincere apologies for the inconenience.
10:55 AM Xneelo appear to have fixed the network issue. Let’s hope it’s a permanent fix! Sincere apologies for the inconvenience this has caused affected clients.
08:20 AM Xneelo has confirmed that there is a problem in their Samrand datacentre, which they are working on:
https://xneelostatus.co.za/notice/8729/
08:04 AM The following servers are currently experiencing intermittent network connectivity problems:
Bopster
Dododox
Toogit
We are investigating, and hope to have the problem fixed shortly.